FREQUENTLY ASKED QUESTIONS

How much does a barrel hold?
A 75-gallon barrel is 23" x 23", 43" deep  and can hold up to 14 cubic feet. If it's too large to fit in the barrel, we'll simply ship it alongside. If your barrel is overflowing, no worries, we will pack you an overflow box. 
How much time do I have to complete my online shopping?
You should complete all of your online shopping BEFORE your scheduled receiving window begins! Please check the shipping policy with the online retailers you choose and stay in touch with The Barrel Lady for best practices. She can provide you with tips and tricks.
How long does it take to consolidate and pack my barrel?
As each parcel is received, the consolidation process begins and continues for three weeks. Your barrel will be packed in the second half of week 3.
When will my barrel arrive?
Barrels sail weekly from Miami via King Ocean late Thursday nights and will land in your island port within seven days of sailing. Please factor in and additional work week for your cargo to be unstuffed from it's LCL container before being available to you to clear. 
What if my credit card isn't accepted on US-retail websites?
We will happily complete your purchases for you on any US-based website that does not accept international credit cards. Our charges for online or in-store shopping are outlined in our Services & Prices. 
What if I don't think I can fill a barrel?
Barrel Benefits only provides box consolidation for barrel overflow clients. We suggest you partner with a family member to share a barrel.
How long does the whole process take, door-to-door?
From the time we begin to receive your purchases until you clear your barrel with your local customs takes approximately 7 weeks.
How do I pay?
You will be invoiced via email to reserve your 3-week consolidation window which you will be asked to pay online. All major credit cards and PayPal are accepted.